This website and its owners take a proactive approach to user privacy. Ensuring the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
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The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Contact & Communication
Users contacting the website and/or its owners and providing any such personal details so at their own discretion. All individuals personal information is kept private and secure until a time it is no longer required or has no use. This is detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to the email submission process. But we advise users using such form to email processes that they do so at their own risk.
Following General Data Protection Regulation (GDPR) legislation, the website and its owners only use the information submitted by individuals to provide further information about products and services they offer, or to assist in answering any questions or queries that may have been submitted. However, this will only be the case, if express permission was granted when submitting any form. All information is stored safely and securely and details are not passed on to any third parties. If you change your mind at any time and no longer want to receive any communications, you can use an unsubscribe link from an email or contact us directly.
Although this website only looks to include quality, safe and relevant external links. Users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites, similar to; www.clinell-direct.co.uk) The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk. This website and its owners cannot be held liable for any damages or implications caused by visiting any external links.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are customs to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms. And we encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share content directly from pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion. Note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Access to information
The DPA and GDPR give any individual the right to access any information that a company hold about them. Marketing purposes aside, Clinell Direct will hold customer information on our secure Purchase Ledger software. This is held specifically to allow us to send purchase orders, debit notes and remittance advice. We also store bank details in order to process payments. An individual can at any time demand to be provided with this information. Then have the option to request it to be amended or deleted from our systems. Please note that demand for access may be subject to a small fee which covers our costs in providing this information.